You can scan the QR code located on the station using your camera or another scanning method. Next, you will need to register or log in to an account and provide a valid mobile phone number, you must then enter the one-time SMS verification code sent to that number. Once you are near a charging station, simply enter the station ID or scan the QR code to rent a power bank for your use. If you are looking for nearby charging stations, please consult the map displayed within the website system interface.

Like most traditional power banks, ours come with built-in Type-C and Micro USB and iOS cables. The cables can be found in a slot at the front side of the power bank. To use, press and pull the cable out and plug it into your phone. iOS cables can charge an iPhone, iPad, and iPod, Micro USB cables can charge an Android phone, camera, GoPro, wireless headphones, etc., while Type-C cables can charge newer Android devices. You can also use your own Micro USB cable to recharge the power bank if you’re not near a station.

You can pay with your credit card after saving your card details or use Apple Pay or Google Pay or Maal or OmanNet.

To return it, insert the power bank into a HalaCharge point station slot until it clicks. Wait for the app to show your rental recap, or contact in-app support if it doesn’t. Before returning, ensure it is our station by locating the HalaCharge point logo.

Check if the cable is properly plugged in. Press the power button on the power bank. Remove phone case if necessary. If problem persists, contact support.

Locate another station via our website. Our network is growing. You can check the number of available return slots and power banks by pressing the location pin in the website.

You will be charged until a purchase price of 10 OMR is reached. Then your order will close, and you can keep the power bank.

Find stations in cafes, bars, hotels, shopping areas via the website map.

Yes, two devices can be charged at same time, one with USB-C and one with Lightning cable. However, be aware charging speed is slower when two devices are connected.

Yes, HalaCharge power banks are regularly cleaned during maintenance.